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FAQ's - Frequently Asked Questions What is a short haul move? This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves. What is a local move? This usually refers to moves that are less than 100 miles and within the same state. What is an intrastate move? This refers to a move of more than 100 miles within the same state. ?What is a transportation surcharge? This is an extra fee charged when the pickup or destination locations are very remote which results in less return weight for the moving company. How can I obtain a moving estimate? You can phone or email your moving company or check to see if they offer a convenient online moving quote system. What is a moving kit? This is a kit that has been designed by professional packers to include everything you need to pack an entire home or apartment. Will I have to pay for anything besides labor costs for my move? Yes, you may have to pay for required packing supplies and for special care required to pack delicate or oversized items such as televisions or pianos. Make sure to discuss these fees with your moving company before your move. Will my moving company charge me for materials? Most moving companies will provide quilted pads for protecting your furniture at no additional cost. However, you will most likely be charged for additional supplies such as tape, packing paper and boxes. What is an extra pickup? Most moving companies will charge you extra to make any stops to pick up or deliver additional items from anywhere other than your origin and destination. What are additional services? These include services such as appliance servicing, stair carries or shuttle service that you request or are required. They will result in additional charges. What should I do to prepare my appliances before my move? Make sure that appliances such as your microwave, dishwasher and washing machine are completely empty before the move. You may also need to hire professionals to disconnect any electric and water connections. What should I do if one of my items is damaged during the move? Professional movers and packers do their best to ensure all your belongings arrive safely to your destination. However, damage sometimes occurs. In this case, please email or call your moving company as soon as possible with the details. Do I need to make special preparations for an international move? Yes, make sure to inquire about necessary import fees, custom duties and required documents for international moves. |
